Providing expertise to clients who require a particular type of knowledge or service for a specific period of time, thus providing an economy to the client often challenged by headcount issues. In other situations, companies implementing a major project may need additional experienced staff to assist with increased work during that period. I have worked on small projects involving business promotion including initial set-up from company registration of small businesses through to providing the support to large PLC's who required specialist assistance on major commercial development.
I offer cost-effective, performance-driven training solutions and do this by providing expertise, objectivity and resources which touch on all aspects of performance improvement at your organisation. I have delivered training on a wide range of subject matter to sales and after-sales staff, call centre personnel and held train-the trainer events throughout the world.
Project Management and Product / Service Delivery
Bringing about the successful completion of specific project goals and objectives through planning, organising and managing resources. Projects I have worked on include Motor Distributor Warranty Programmes, Affinity Insurance Schemes and Vehicle Launch Programmes. Product / Service launches have included work for Ford Europe, Mazda Europe, VW Eire, Daewoo and Castrol.